Frequently Asked Questions

Everything you need to know about shopping with MAKO STORE.

How long does shipping usually take?

Standard shipping typically takes 3-5 business days for domestic orders. International shipping can take between 7-14 business days depending on your location and customs processing.

What is your return policy?

We offer a 30-day return policy for all unworn items with original tags still attached. Simply visit our Returns Portal to start your exchange or refund process.

How do I know which size to choose?

Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our chart, as fits may vary between slim, regular, and oversized styles.

Which payment methods do you accept?

MAKO STORE accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options via Klarna and Afterpay.

Are your materials sustainably sourced?

We are committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we work exclusively with manufacturers who follow fair labor practices.

Can I track my order in real-time?

Yes! Once your order ships, you will receive an email with a tracking number and a link to our tracking page where you can monitor your package's journey.